How we handle your data.

We collect information you voluntarily provide and limited technical data when you use our site or work with us as a client.

• Contact details: name, email, phone, company name, and project details submitted through our contact form.
• Business information: goals, budget range, service interests, and messages you send us.
• Payment information: when you pay through our website, Stripe processes your card or wallet details. We receive transaction metadata (such as amount, currency, payment status, and billing email) but do not store your full card number on our servers.
• Client project data: website content, brand assets, ad account access (with your permission), analytics, and campaign performance reports.
• Technical data: IP address, browser type, device information, pages visited, and referral source—collected via cookies and similar technologies.

• Respond to inquiries and prepare proposals or quotes.
• Deliver web development, Meta Ads, and Google Ads services under contract.
• Operate, secure, and improve our website and internal workflows.
• Send service-related updates, invoices, and reports you have requested.
• Process online payments through Stripe and fulfill related service obligations.
• Comply with legal obligations and resolve disputes where necessary.

Our website may use essential cookies for security and basic functionality. With your consent where required, we may use analytics tools (such as Google Analytics) to understand how visitors use our site.

• You can control cookies through your browser settings.
• Disabling certain cookies may affect site features.
• Client ad campaigns may use Meta Pixel, Google Tag, or similar tools on your properties—we configure these only as part of agreed projects.

We share data only when needed to run our business or meet legal requirements:

• Service providers: hosting, email, project management, or payment processors (including Stripe) under confidentiality obligations.
• Stripe: when you complete a payment on our site, card and billing data are processed by Stripe, Inc. according to Stripe’s Privacy Policy and terms.
• Advertising platforms: Meta and Google when managing campaigns in accounts you own or grant us access to.
• Legal requests: if required by law, court order, or to protect our rights, clients, or the public.
• Business transfers: in connection with a merger, acquisition, or sale of assets, with notice where practicable.

Our payment page (nexadigitals.it/payment) lets you pay service fees in USD using Stripe Checkout. Stripe is our sole online payment processor for card payments made through this website.

• What Stripe collects: payment method details (e.g. card number, expiry, CVC), billing name, email, and fraud-prevention signals. This data is sent directly to Stripe; we do not receive or store your full card number.
• What we receive: payment amount, currency, transaction or session identifiers, payment status (succeeded, failed, refunded), and limited billing contact details needed for receipts and support.
• Preset amounts: you may choose quick amounts ($10, $25, $50, $100) or enter a custom amount in USD before continuing to checkout.
• Receipts: Stripe may email you a payment receipt. We may also send a confirmation or invoice for the related service.
• Refunds: refund eligibility depends on your project agreement and applicable law. Approved refunds, when applicable, are processed through Stripe or another method we specify.

We keep information only as long as necessary for the purposes described in this policy, unless a longer period is required by law.

• Contact form submissions: typically up to 24 months unless a client relationship continues.
• Client project files and reports: for the contract term plus a reasonable archive period (often 12–36 months).
• Financial records: as required by applicable tax and accounting laws.
• Payment and transaction records (including Stripe receipts and invoices): typically 7 years or as required by tax and accounting laws.

We implement reasonable administrative, technical, and organizational measures to protect personal data. No method of transmission over the internet is 100% secure; we cannot guarantee absolute security.

Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal data, or to object to certain processing.

• Request a copy of data we hold about you.
• Ask us to correct inaccurate information.
• Withdraw consent where processing is consent-based.
• Unsubscribe from non-essential marketing emails at any time.

We are based in Bangladesh and may process data there or through providers in other countries. By using our services, you understand that data may be transferred to jurisdictions with different data protection laws than your own.

Our services are directed at businesses and adults. We do not knowingly collect personal information from children under 16. Contact us if you believe we have collected such data in error.

We may update this Privacy Policy from time to time. The “Last updated” date at the top will change when we do. Continued use of our website after changes constitutes acceptance of the revised policy.

Questions about this Privacy Policy or our data practices: